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General Plumbing & Rooter Frequently Asked Questions
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It appears as if our water pressure is too low. If we turn on more than one faucet at a time in our house the water pressure lowers. Is there something that can be done?
Many houses built before 1965 used galvanized pipe lines which as time passes rust internally. When this happens the rust builds up inside the pipe and then there is less room for the water to flow. It might be time to change out those old pipes with more contemporary ones that don't build up rust inside. Then your pressure will be back to normal. Give us a call today and we'll do a free inspection of your water system and give you an estimate for restoring it back to normal.
I can always tell when someone flushes the toilet when I am in the shower because the water temperature changes drastically. What can be done to stop this from happening?
Ever since the government required pressure balanced valves in new homes in the early 1990's this prevents this pressure change from occurring. However, in older homes this is not the case but can be fixed with a tempura valve installed. This can be carried out with a minimal amount of work. If you give us a call we will come out and provide you with solutions and an estimate for fixing this.
When using the upstairs plumbing in our house, all the water is draining into the downstairs bathtub. What causes this?
When pipes are draining into other places other than where they are meant to then you most likely have a stopped up sewer line. We can come out and clean out the sewer line and can record a video of the inside of your sewer lines to try and target the problem. These types of blockages reoccur because there are hair-like roots growing into the sewer line and the pipes have started separating. If you give us a call we'll go out to your property give you an estimate for fixing it.
This month's water bill nearly knocked me off my chair. How could it increase so much in one month?
Normally a greater than usual water bill is due to a leaky water line somewhere. First exclude that this was the month you filled your pool or maybe you left the water running all day one day and forgot to turn it off until the next day. If it is a water line then we recommend replacing it instead of repairing it. This will keep exactly the same problem from reoccurring down the road. Give us a call. We'll come out and find the leak and fix it. This will save you money on your next water bill.
My friends let me know that my old toilets flush much better than their newer ones. However, I know they look like antiques and want to replace them. Are there any brands you recommend?
The brands we recommend most are Toto and Kohler. We have both these brands in stock and in most cases they are installed in one day. All of the newer models are regulated by the government and require that they flush with only 1.6 gallons per flush (GPF).
My conventional water heater is old. I have noticed advertisements for tankless and electric water heaters. I would like to know what the best choice for conserving energy is.
Each household has different hot water needs. We can install possibly the Marathon electric water heater or the Rinnai tankless on demand water heater. If you give us a telephone call we can help you determine which would be ideal to suit your needs.
Every time I want to have a shower I have to wait a long time for the hot water to reach the shower. I know I am wasting a lot of water while I am waiting. Could there be anything I can do to fix this?
One good option would be to install a Grundfos Comfort System. This type of system can save you up to 16,000 gallons of water annually in your household. This is a small pump that can be placed in different areas of your home. This will help you to get the hot water to your shower or another fixture faster.
I have heard negative aspects of polybutylene pipe. How do I know if it is in my house's plumbing?
Polybutylene pipe was common in houses built in the early 1980's to the mid 1990's and was utilized mostly in the primary service lines, although it has been utilized inside the home as well. To see if you have it in your yard you will need to dig a hole at the water meter or in front of your house. You are looking for a plastic pipe that looks gray or light blue colored. Inside the home you can check above the water heater where the pipes connect. If you need a professional judgment then give us a call and we'll come out and look at it for you.
What is the normal life expectancy of a water heater?
The majority of the professional brands will last 8 to 12 years and consumer brands tend to have a shorter use span. Most professional brands come with a full warranty but the consumer brands have a warranty that is prorated. If you give us a call, we can help you determine what the best water heater for your property would be.There are no specifics on any certain type of water heater but on professional brands they have a tendency to last 8 to 12 years and consumer brands last a little less time. Most professional brands have full warranties whereas consumer brands have prorated warranties. Give us a call and we can help you determine what the best water heater for your home is.
Is there a way to have hot water installed outside my home in a safe manner?
The options for safe hot water available outside your home are many. The manufacturer Moen makes a single handled hose bib that can be used for hot water as well as cold. If you give us a telephone call we can provide you more information on this option as well as other recommendations.
I heard from a buddy that I can I connect a natural gas line to my propane tank grill. Is this true?
Yes it is true! You will need to have a licensed contractor do the conversion and run the brand new gas piping provided you already have natural gas service.
Lately a few my faucets started dripping and at the same time the toilet began dripping. What could be causing this?
Many times this is from thermal expansion or high water pressure. Both of these can certainly be fixed if you give us a call we can do the job and it will maintain your plumbing in good working order.
How can I locate the main water shut off for my home?
There are a few places to look for the main water shut off in your home. If you have your own personal water meter then the water can be shut off at the water meter with a meter key. You might also look in your basement or crawl space. The water line could be entering the house on the front wall and then go directly up into the ceiling. You might also check near your water heater or perhaps in the garage should you have a cement slab foundation. Some homes even have the shut off in the laundry room. It is usually good to know exactly where the main shut off is located in case of a plumbing emergency. If you locate the shut off ahead of time you will save yourself the worries of looking for it during a plumbing emergency.

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General Plumbing & Rooter
Concord, CA , USA
Phone: +1-925-727-3440
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